Kindly find attached my resume for the subject post. I have worked in UAE for 12+ years and possess hands on knowledge of Mass recruitment, Payroll, UAE Labor law, Training Coordination, Performance management, Employee relations , Exit clearance, Administration, Visa/Trade license issuance etc. I am also very proficient in MS . . .
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Bachelors in Computer Science
Work & Experience
Organizational Development People Strategy and Planning Organization Structure development Change Management Job analysis and Job Description Design Operational Excellence Employee Relations Policy and Procedures Employee Handbook and forms Process Design People Development Selection & Retention Performance Management Handle Conflict Management HR Digital Transformation: Employee Database Management HR Process Automation Stay updated with emerging industry trends and implementation EXPERIENCE: IBG Consulting – Dubai, UAE 22 Nov 2019 – 31 Mar 2021 HR MANAGER Other Highlights : DIGITAL MARKETING : - - Established Offshore offices from scratch in Philippines, India & Pakistan for Software Product Development, Client Communication, Sales, Operations etc - Acquired very strong Digital Marketing knowledge when restructuring a Digital Marketing department - Have created an Extensive Database for IT and Digital Marketing Resources for future backups. -Strongly experienced in reaching out to all resources onshore / offshore for any urgent or prompt manpower requirements for the organization - Well versed with Digital Marketing and Project Management tools like Asana, Slack, Google Analytics, Social Media ad Manager etc SALES :- - Created Sales Manual for Sales Team - Created processes for Sales, After Sales, Nurture, Operations etc - Created Incentive schemes for Sales & Operations Staff - Monitored CRM (pipedrive) for any anomalies or deviation from Processes - Mentored the Sales and Operations team OPERATIONS :- -Ensure compliance of local laws , AML and Compliance policies -Arranging training with regulatory and compliance authorities -Ensuring that the compliance reports are submitted to authorities in timely manner
Recruitment: • Assist management with full execution of the recruitment process • Preparation of the annual manpower recruitment plan/budget • Develop and update job descriptions and job specifications • Conduct interviews using various reliable personnel selection tools/methods • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes • Recommending the best finalists for further consideration Employee Relations: • Work closely with senior managers, providing them with practiced guidance and support on full range of HR activities • Keep up to date with labor law developments and support management on compliance and risk factors • Manage investigations, disciplinary and grievance matters in conjunction with the Line Managers • Provide advice and support on individual employee relation cases, ensuring that it complies with Company policies, best practice and labor law Performance Management: • Review and implement Performance Management process and guidelines • Conduct workshops for staff on performance management system • Review and analyze employee interim and year-end performance reports to ascertain areas for support in improving performance. • Liaise with learning and development team for necessary interventions to arrange trainings. • Follow-up with line management for corrective action on below-target performance & to further address the identified performance gaps. Learning and Development: • In consultation with line managers, follow up individual development needs and source external training provision as and when required • Administer the learning and development activities • Maintain training records for all staff and assist with any training initiatives, as required Other activities: • Induct new employees in order to become fully integrated to the new organization • Managed payroll for 600+ employees and have been responsible for disbursement of the same • Represent HR and participate in various internal activities, meetings etc. across the Group & organization • Review and manage new starter and leaver processes, including conducting exit interviews for staff • Manage leave administration and flexible working requests • Manage the information held on the HR database and personnel files to ensure it is updated in a timely and accurate manner and complies with any legal or data protection policies Administration: o Supervise all day-to-day office administrative activities & vendor management. o Responsible to keep records of Trade licenses and to issue/ renew the same. o Keeping track of cycle of all AMC's like rent a Car, Pest Control, Insurance Etc. o Liaising with external agencies i. Government authorities / Municipalities / Labor dept representatives / Premise security agencies etc o Issuing Offer Letters, Appointment Letters, Transfer Letters, Confirmation Letters, NOC etc o Finalizing full and final statement of existing employees o Employee welfare activities o Develop & maintain Career succession plans in line with corporate growth plan. o Assist in preparing & conducting Employee Satisfaction Survey o Overall supervise staff's end to end activities i.e joining formalities till end of service.