saimaiqbal

Organizational Development  People Strategy and Planning  Organization Structure development  Change Management  Job analysis and Job Description Design Operational Excellence  Employee Relations  Policy and Procedures  Employee Handbook and forms  Process Design People Development  Selection & Retention  Performance Management  Handle Conflict Management HR Digital Transformation:  Employee Database Management  HR Process Automation  Stay updated with emerging industry trends and implementation EXPERIENCE: IBG Consulting – Dubai, UAE 22 Nov 2019 – 31 Mar 2021 HR MANAGER Other Highlights : DIGITAL MARKETING : - - Established Offshore offices from scratch in Philippines, India & Pakistan for Software Product Development, Client Communication, Sales, Operations etc - Acquired very strong Digital Marketing knowledge when restructuring a Digital Marketing department - Have created an Extensive Database for IT and Digital Marketing Resources for future backups. -Strongly experienced in reaching out to all resources onshore / offshore for any urgent or prompt manpower requirements for the organization - Well versed with Digital Marketing and Project Management tools like Asana, Slack, Google Analytics, Social Media ad Manager etc SALES :- - Created Sales Manual for Sales Team - Created processes for Sales, After Sales, Nurture, Operations etc - Created Incentive schemes for Sales & Operations Staff - Monitored CRM (pipedrive) for any anomalies or deviation from Processes - Mentored the Sales and Operations team OPERATIONS :- -Ensure compliance of local laws , AML and Compliance policies -Arranging training with regulatory and compliance authorities -Ensuring that the compliance reports are submitted to authorities in timely manner

Recruitment: • Assist management with full execution of the recruitment process • Preparation of the annual manpower recruitment plan/budget • Develop and update job descriptions and job specifications • Conduct interviews using various reliable personnel selection tools/methods • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes • Recommending the best finalists for further consideration Employee Relations: • Work closely with senior managers, providing them with practiced guidance and support on full range of HR activities • Keep up to date with labor law developments and support management on compliance and risk factors • Manage investigations, disciplinary and grievance matters in conjunction with the Line Managers • Provide advice and support on individual employee relation cases, ensuring that it complies with Company policies, best practice and labor law Performance Management: • Review and implement Performance Management process and guidelines • Conduct workshops for staff on performance management system • Review and analyze employee interim and year-end performance reports to ascertain areas for support in improving performance. • Liaise with learning and development team for necessary interventions to arrange trainings. • Follow-up with line management for corrective action on below-target performance & to further address the identified performance gaps. Learning and Development: • In consultation with line managers, follow up individual development needs and source external training provision as and when required • Administer the learning and development activities • Maintain training records for all staff and assist with any training initiatives, as required Other activities: • Induct new employees in order to become fully integrated to the new organization • Managed payroll for 600+ employees and have been responsible for disbursement of the same • Represent HR and participate in various internal activities, meetings etc. across the Group & organization • Review and manage new starter and leaver processes, including conducting exit interviews for staff • Manage leave administration and flexible working requests • Manage the information held on the HR database and personnel files to ensure it is updated in a timely and accurate manner and complies with any legal or data protection policies Administration: o Supervise all day-to-day office administrative activities & vendor management. o Responsible to keep records of Trade licenses and to issue/ renew the same. o Keeping track of cycle of all AMC's like rent a Car, Pest Control, Insurance Etc. o Liaising with external agencies i. Government authorities / Municipalities / Labor dept representatives / Premise security agencies etc o Issuing Offer Letters, Appointment Letters, Transfer Letters, Confirmation Letters, NOC etc o Finalizing full and final statement of existing employees o Employee welfare activities o Develop & maintain Career succession plans in line with corporate growth plan. o Assist in preparing & conducting Employee Satisfaction Survey o Overall supervise staff's end to end activities i.e joining formalities till end of service.